Internships: Any Internship
Sales/Food Service Management Trainee Program - Akron Aeros (Akron, OH)
The Akron Aeros operate out of one of the most beautiful ball parks in America. Canal Park is situated in downtown Akron, Ohio and is the jewel of the city. The Aeros play 71 regular season home games each season. The Akron Aeros Cocessions/Sales Management Trainee Program is dedicated to preparing young baseball executives for a career in professional sports. This program will focus on group sales and food service management and will prepare its members for a future in the industry. Trainees’ main focus will be on group sales for the first three months of the program. An exact number of cold calls will need to be made each day to satisfy the requirements of the program. Trainees will be responsible for maximizing attendance and revenue for Akron Aeros home games by selling various ticket packages.
This is a fulltime, seasonal position that runs from January 6, 2010 through September 2010.
Starting at the end of March, members will shift duties to the Aeros’ Food Service operation, Aerofare. While working for Aerofare, members will learn all facets of the Food Service industry. Members will be exposed and responsible for inventory control, employee scheduling, placing and receiving orders, and managing game day staff. This program does not entitle the members to any health benefits or relocation financial assistance.
Essential Duties & Responsibilities:
- Primary focus is selling Akron Aeros Season Tickets, Mini Plans, and Group Tickets until the end of March. At that time members will shift their attention to food service.
- Contact past customers
- Generate new sales through cold calls
- Build rapport with prospects and customers and recognize future sales opportunities
- Pursue prospective customers
- Provide excellent customer service
- Assist in customer service initiatives as called upon
- Assist in miscellaneous duties upon request (i.e.-Stadium operations, marketing, office management, concessions, media)
- Take inventory and restock stands as needed
- Set up and execute picnics and other group activities
- Manage game day employees when necessary
Qualifications & Requirements:
- Available to work between 40 and 80 hours per week up to a nine month period.
- Candidates should be computer proficient, detail oriented, and enthusiastic about working within a sport-related environment
- Prior telemarketing or sales experience preferred, but not necessary
- Have a friendly and professional telephone manner
- Excellent communication skills (verbal and writing) and listening skills
- Prior customer service experience preferred
- Prior restaurant or food service preferred, but not required
- Display a genuine desire to help people
- Ability to work well with others and independently
- Willingness to go above and beyond the call of duty
- Demonstrate a positive attitude
- Must be able to be on your feet for several hours at a time
- Must be able to lift and move 50 pounds on own
Compensation:
- Monthly stipend once move has been made full time to Aerofare operations
- Commission on all ticket sales
- Housing within 15 minutes of Canal Park
Akron Professional Baseball, Inc. and Akron Baseball Concessions, Inc. are Equal Employment Opportunity companies.
