The Harrisburg Senators Baseball Club, AA affiliate of the Washington Nationals, is seeking an experienced and qualified individual for the full time position of Box Office Manager.
Compensation:
$24,000 annually
Requirements:
Completed a four –year college degree in Sport Management, Business or other related field. Must possess outstanding communication skills and customer service abilities. Ability to maintain flexible hours, including but not limited to, normal business hours, nights and weekends. Must provide own transportation.
Responsibilities:
1. Processing all ticket orders and coordinating all aspects of the ticketing system.
2. Provide first-class customer service and trouble-shooting solutions
3. Training and supervision of all game day staff and Box Office Intern
4. Work closely with Bookkeeper and Ticket Sales Manager on accounting, balancing and maintaining all aspects of ticketing, database and accounting systems
5. Work closely with Marketing Department to generate ideas to increase ticket sales and facilitate all established ticket programs.
6. Resolve all customer service needs involving the box office and ticketing issues.
7. Work all Harrisburg Senators home games
8. Perform other duties assigned by the Ticket Sales Manager
Qualifications:
1. TicketReturn experience
2. Previous customer service experience
3. 2 Years of Box Office Experience
4. Strong verbal, communication, computer and math skills
5. Ability to work and communicate well with others
6. Ability to multi-task and follow instructions from multiple supervisors
7. Proven organizational skills