The Akron Aeros operate out of one of the most beautiful ballparks in America. Canal Park is situated in downtown Akron, Ohio, and is the jewel of the city. The Aeros play 71 regular season home games. The Aeros, one of minor league baseball’s most successful franchises, are looking to fill the position of Box Office Manager for the 2010 season.
 

This is a fulltime, seasonal position that runs from February 16, 2010 through September 2010. Starting date is flexible for the right candidate.

We are eager to add an energetic individual who is responsible for the day to day operations of our Box Office. This position will be filled by someone who has outstanding communication skills, can handle customer service needs and has previous box office and/or ticketing experience with a sports entity.

Duties:

• Oversee all advanced ticket sales from incoming calls, Internet orders, faxes, etc.
• Work with the group sales department filling and managing all group orders.
• Training of all interns and part-time employees who will staff the Box Office.
• Supervise a staff of interns on a daily basis.
• Manage the Box Office during games
• Prepare appropriate reports for management.
• Attend to customer service needs involving ticketing issues.
• Become knowledgeable and implement all ticket policies and procedures.
• Make some outbound sales calls.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Well-organized, self-motivated, energetic and possessing the ability to handle multiple projects simultaneously.
• Ability to work with all levels of staff and departments within the organization.
• Knowledge of Ticket Return software specifically or other ticketing software.
• Working knowledge of Microsoft Office applications.
• Outgoing, positive personality.
• Previous management experiences a plus.
• Strong verbal and written communication skills.
• Must be able to stand for prolonged periods of time.
• Must be able to lift 50 pounds.
• Professional image and demeanor.

Compensation /Hours:
Compensation will be $700 per month with housing available, if needed.
This job will require traditional office hours and all game days and events with some flexibility.
The Box Office is open Saturdays, so some non-game Saturday hours will be required.

The successful candidate will gain valuable experience that will assist them in furthering their career within the professional sports world.

Akron Professional Baseball, Inc. is an Equal Employment Opportunity company.
 

The Harrisburg Senators Baseball Club, AA affiliate of the Washington Nationals, is seeking an experienced and qualified individual for the full time position of Box Office Manager.
Compensation:
$24,000 annually
Requirements:
Completed a four –year college degree in Sport Management, Business or other related field. Must possess outstanding communication skills and customer service abilities. Ability to maintain flexible hours, including but not limited to, normal business hours, nights and weekends. Must provide own transportation.
Responsibilities:
1. Processing all ticket orders and coordinating all aspects of the ticketing system.
2. Provide first-class customer service and trouble-shooting solutions
3. Training and supervision of all game day staff and Box Office Intern
4. Work closely with Bookkeeper and Ticket Sales Manager on accounting, balancing and maintaining all aspects of ticketing, database and accounting systems
5. Work closely with Marketing Department to generate ideas to increase ticket sales and facilitate all established ticket programs.
6. Resolve all customer service needs involving the box office and ticketing issues.
7. Work all Harrisburg Senators home games
8. Perform other duties assigned by the Ticket Sales Manager
Qualifications:
1. TicketReturn experience
2. Previous customer service experience
3. 2 Years of Box Office Experience
4. Strong verbal, communication, computer and math skills
5. Ability to work and communicate well with others
6. Ability to multi-task and follow instructions from multiple supervisors
7. Proven organizational skills
 

The Harrisburg Senators Baseball Club, AA affiliate of the Washington Nationals, is seeking four (4) energetic and responsible individuals for the position of Full Time Intern for the 2010 Season. This is a paid seasonal position with a start date of January 4, 2010 and a TBD end date of sometime in September, 2010.
Compensation:
$1,000.00 per month
Requirements:
Completing or have completed a four –year college degree in Sport Management, Marketing, Business or other related field. Ability to work within the dates listed above. Ability to maintain flexible hours, including but not limited to, normal business hours, nights and weekends. Must provide own transportation.
Responsibilities:
1. Generate and facilitate sales of: season tickets, mini-plans, group outings and picnics
2. Solicitation and maintenance of accounts mainly focusing on outgoing phone calls, but also including, face to face interaction, mailings, customer service and incoming telephone sales
3. Work closely with Community Relations and Marketing Departments to enhance sales opportunities
4. Generate marketing ideas to help increase ticket sales
5. Assist with on-field activities
6. Work all Harrisburg Senators home games
7. Perform other duties assigned by the Ticket Sales Manager
Qualifications:
1. Previous customer service experience
2. Self motivated and hard working
3. Strong computer skills
4. Ability to work and communicate well with others
5. Ability to multi-task and follow instructions from multiple supervisors
 

The Harrisburg Senators Baseball Club, AA affiliate of the Washington Nationals, is seeking an energetic and responsible individual for the position of Full Time Intern for the 2010 Season. This is a paid seasonal position with a start date of January 4, 2010 and a TBD end date of sometime in September, 2010.
Compensation:
$1,000.00 per month
Requirements:
Completing or have completed a four –year college degree in Sport Management, Business or other related field. Ability to work within the dates listed above. Ability to maintain flexible hours, including but not limited to, normal business hours, nights and weekends. Must provide own transportation.
Responsibilities:
1. Process and deliver tickets for: season tickets, mini-plans, group outings, fundraisers and picnics
2. Sell tickets at box office window and provide first-class customer service
3. Work closely with Box Office Manager on reports and accounting of tickets
4. Work closely with Bookkeeper and Ticket Sales Manager on balancing of ticketing, database and accounting systems.
5. Assist with training and managing of game day box office staff
6. Work all Harrisburg Senators home games
7. Perform other duties assigned by the Ticket Sales Manager and Box Office Manager
Qualifications:
1. Previous customer service experience
2. Six months of cashier experience
3. Strong verbal, communication, computer and math skills
4. Ability to work and communicate well with others
5. Ability to multi-task and follow instructions from multiple supervisors
6. Proven organizational skills
7. TicketReturn experience is a plus
 

The New Hampshire Fisher Cats, Double-A Affiliate of the Toronto Blue Jays, are currently searching for an experienced telesales professional. The right person will be a focused, highly motivated person who possesses superior sales skills and has a proven track record of success closing business. Candidate must be able to focus on outbound calling, multi-task, work well under pressure and deadlines, and be very efficient.

Responsibilities:

• Increase ticket sales through cold calling, referral generation and prospecting with existing clients.
• Sell birthday parties, catered outings, nightly suite rentals & fundraising groups
• Assist in selling individual tickets, season tickets & ticket plans.
• Identify new prospects and establish new customer accounts
• Utilize prospect database to identify targeted prospects and establish contact
• Make over 100 calls to new prospects per day
• Build a book of business and maintain it through the year

Required:

• Associates degree or equivalent
• Minimum of 12 months of outbound call sales experience
• Superior verbal communications skills on the telephone
• Computer knowledge (ACT!, Outlook, Internet)
• Persuasive and a self-starter
• Ability to work on their own and generate prospects

If you feel you have the experience and self-motivation required to be part of the Fisher Cats we welcome you to try out for our team, contact Ish Ats via email at iats@nhfishercats.com.
 

The Box Office Assistant of the New Hampshire Fisher Cats assists the Box Office Manager with all seating and ticket inventory as well as the day to day operations of the Box Office. The Box Office Assistant is also responsible for selling Season Tickets, Luxury Suites and Group Outings to local Businesses and Non-Profits.

• Manage printing and distribution of game tickets on a daily basis
• Assist in communication with Season Ticket Holders for special events and relevant information
• Provide a high level of customer service to all ticket holders
• Assist Box Office Manager with Ticket Return
• Execute outgoing sales calls for ticket packages and group sales
• Assist with invoicing Season Ticket Holders for payments
• Input customer information into Fisher Cats databases
• Assist Box Office Manager with all general Ticket Office duties
   

A qualified candidate must display excellent customer service, organization and computer skills. The desired candidate should also have strong initiative and work ethic and be able to function without supervision. Ability to work evenings, weekends and holidays is required. This position is seasonal (January-September) and pays $600/month. 
 

POSITION TITLE: Group Sales Account Executive
 

RESPONSIBILITIES: This person will work in the Trenton Thunder Ticket Sales Department focusing on selling group tickets to a variety of target markets.
 

• Highly responsible for acquiring new group business through various selling activities such as cold calling, prospecting, networking, and face to face sales presentations.
• Creating, organizing, managing, and updating a lead list of potential group sales accounts and reporting to VP of Ticket Revenue on a consistent basis.
• Contacting/renewing assigned 2009 groups’ accounts and establishing client relationships with them for the purpose of increasing business in 2010.
• Must meet all predetermined activity goals which include outbound call volume, face to face meetings, tours of the ballpark, and networking events.
• Responsible and held accountable for achieving sales goals for 2010.
• Game day duties as assigned including pre and post game activities.

REQUIRED KNOWLEDGE/SKILLS/JOB QUALIFICATIONS:
• Excellent communication skills including written, face to face, and telephone.
• Positive attitude, go-getter, enthusiastic, and self motivated.
• Must possess a personal drive to go above and beyond minimum requirements and exceed levels of expectations of management and clients.
• Multitasker, excellent time management skills, organized.
• Experience with Ticketing system, TicketReturn is a plus.

EXPERIENCE REQUIRED: 1 to 2 years selling to groups with a professional organization.

EDUCATION AND FORMAL TRAINNG: Bachelors degree; business or marketing preferred.

START DATE: TBD

COMPENSATION: Base Salary + commission + indiividual health benefits