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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Ticket Account Manager - Altoona Curve (Altoona, PA)

Ticket Account Manager


Position Summary:
This is an entry level position focusing on selling season tickets, partial plans, group tickets, picnics, and luxury suites to companies and individuals via phone, prospecting, and personal appointments, delivering excellent customer service, and positively contributing to team atmosphere.

Essential Duties and Responsibilities include the following:
- Responsible for generating maximum revenue through full menu marketing ticket programs


- Sell full-season, mini plans, group tickets, luxury suites, and picnics


- Create and develop new business by regularly pitching new prospects and retaining current accounts through phone calls, in-stadium contacts, external appointments, emails, social media, etc.


- Ability to travel around the stadium visiting fans and clients during home games, must be able to escort and show potential customers various seating options and facilities around the stadium


- Plan and coordinate group events, theme nights, and special events


- Game night responsibilities assigned on an as-needed basis but will include rotation through Box Office ticket windows and picnic areas


- Ability to work flexible hours, including evenings, weekends and holidays (60+ hours per week during home stands)


- Attend outside events in assigned sales area with the purpose of selling ticket packages in conjunction with the marketing department


- Maintain accurate records of all prospecting activities and closed sales

- Deliver excellent customer service to all fans and ticket holders


- High energy; ability to remain focused on sales goals and work independently but also with the rest of the ticket staff and front office


- Professional image and demeanor

- Positive attitude with the ability to have fun

Qualifications:
- College Degree


- Previous Experience or internships related to sports marketing/ recreational facilities preferred but not required.


- Working knowledge of Microsoft office programs


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Ticket Sales & Service: Ticket Sales
Account Executive - Erie SeaWolves (Erie, PA)

WHO ARE THE ERIE SEAWOLVES?
The Erie SeaWolves are the Double-A affiliate of the Detroit Tigers.  The team is owned and operated by At Bat Group, LLC.  Over 200 SeaWolves have played Major League Baseball including Justin Verlander, Curtis Granderson, John Lackey, Michael Fulmer and Andrew Miller.  Erie is located in the northwest corner of Pennsylvania, conveniently located between Cleveland, Pittsburgh and Buffalo.  The SeaWolves play their home games at UPMC Park, just 10 blocks from the shores of Lake Erie.  

WHAT ARE THE RESPONSIBILITIES?
The SeaWolves are seeking an Account Executive to sell ticket packages, group outings, suites and hospitality.  Responsibilities include but are not limited to:

  • Ticket sales with a focus on season tickets, partial season ticket packages, group tickets, party deck packages, suites and picnics.
  • Leading the team’s efforts in specific group sales segments.
  • Identifying prospects with a focus on securing new business-to-business revenue opportunities.
  • Providing Unsurpassed Customer Service to team clients.
  • Achieving and tracking key sales metrics.
  • Maintaining call and meeting activity in team’s CRM system.
  • Using team/community events to build relationships and seek new sales opportunities.
  • Contributing to a positive sales culture consistent with At Bat Group, LLC values.
  • Other duties and responsibilities as assigned.

QUALIFICATIONS
The ideal candidate will be a strong communicator, have superior people skills and…

  • A Bachelor’s Degree (Business, Marketing, Sport Management or Communications preferred)
  • Computer proficiency including Microsoft Office (PowerPoint, Word, and Excel)
  • Strong organizational skills
  • Previous outside sales and networking experience desired
  • The ability to work scheduled hours including evenings, weekends and select holidays during the baseball season

HOW MUCH WILL YOU MAKE?
That depends on your experience and how well you and the team perform. Compensation will include base pay and health benefits (employee contribution required).  You may also be eligible for discretionary bonus compensation based on performance against team and individual goals. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous ticket sales experience?
2. Are you proficient in Microsoft Word and Excel?
3. Do you have any prior experience with Score CRM or TicketReturn?


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Ticket Sales & Service: Ticket Operations
Assistant Box Office Manager - Hartford Yard Goats (Hartford, CT)

Company Description:
The Hartford Yard Goats are a locally owned professional Double-A baseball club affiliated with the Colorado Rockies.  The Yard Goats play their home games at the brand new Dunkin’ Donuts Park in downtown Hartford; named “Best Ballpark” by Ballpark Digest and Baseballparks.com in 2017. 

Responsibilities:

Duties and responsibilities for the Assistant Box Office Manager include but are not limited to:

  • Assist with all Box Office operations: Distribute and account for all ticket sales; responsible for all accounting of package purchases & daily sales.
  • Provide the highest level of customer service to all ticket package holders and individual ticket buyers
  • Sales of ticket packages including Full Season Tickets and Partial Plans
  • Train, manage, and direct work of part-time staff and interns in the box office
  • Recommend and monitor Box Office policies and procedures
  • Process sales staff needs and customer ticket order

Experience/Attributes Required: 

  • Candidates should be HIGHLY MOTIVATED and TEAM ORIENTED
  • Strong organizational skills, self-motivation and the ability to take initiative
  • Excellent communication (written and verbal), decision-making, computer, project management, and inter-personal skills necessary.
  • Prior experience in sports ticketing is required
  • Expertise in TicketReturn ticketing software is preferred.

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Ticket Sales & Service: Ticket Sales
Account Executive - Hartford Yard Goats (Hartford, CT)

Job Description:

The Hartford Yard Goats, AA Affiliate of the Colorado Rockies have moved in to a brand new, state-of-the-art stadium in Downtown Hartford. We are seeking bright, talented, driven individuals to join our sales staff at Dunkin’ Donuts Park.  The Park, featuring a 360 degree Concourse, a 7,000 square foot Stadium Club, Skybox AND Field-Level Suites, located in the HEART of a fun, youthful & vibrant city!  

General Responsibilities: 

  • Work with businesses, organizations, groups, schools and more to create memorable outings at Dunkin’ Donuts Park.
  • Responsible for managing and servicing all new and renewal accounts and providing unsurpassed customer service
  • Generate new business through leads lists, name collection activities, cold calls, speaking engagements, and more
  • Assist in managing programs during the baseball season, and throughout the year
  • Manage your business like it’s YOUR OWN

Game Responsibilities: 

  • Work at all Hartford Yard Goats home games in a variety of Front Office roles
  • Greet your groups when they attend games
  • Make people happy EVERY DAY
  • Other duties as assigned


EXPERIENCE REQUIRED: 

  • A strong desire to work in professional sports or entertainment is essential to this position
  • The ability to work in a team environment is a must
  • Must be comfortable on the phone, and meeting in-person with numerous types of businesses and organizations
  • This position requires you to work evenings, weekends and long hours
  • Must be able to work with computers, particularly Windows and Microsoft Office products such as Excel and Word
  • Prior sales experience is preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?


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Ticket Sales & Service: Ticket Sales
Ticket Sales Account Executive - New Hampshire Fisher Cats (Manchester, NH)

Are you ready for a challenge? Do you want to be pushed to be the best? Want a long term career selling in the sports industry?

Then you've come to the right place.

The New Hampshire Fisher Cats, Eastern League Double-A Affiliate of the Toronto Blue Jays, are currently searching for an enthusiastic individual to join an award winning staff at Northeast Delta Dental Stadium as a Ticket Sales Account Executive to assist in the sale of season ticket packages, groups and hospitality.  This is a great opportunity to start a career in both sales and sports.  You will receive excellent training from both the Fisher Cats Front Office Staff and the award winning Sandler Training Program.

So, what do you say? Up for the challenge?

 RESPONSIBILITIES: Include, but are not limited to:
o Sell and service season tickets, group tickets, and mini-ticket packages, as well as suites and hospitality
o Maintain 75-100 calls per day volume as well as an aggressive sales and meetings schedule
o Meet a personal sales revenue goal by developing new relationships and growing existing relationships.
o Collaborate with peers to achieve team sales goals
o Set appointments with key decision makers in the community to assess the opportunity and develop partnerships
o Consistently utilize the ticketing system and other data sources to generate leads and organize sales call efforts
o Implement the franchise’s ticket sales strategy, as administered by sales management team
o Implement group theme nights and promotions
o Attend community events, chamber events and assist in outside events as needed
o Administer superior customer service for clients year-round
o Assist with additional duties and tasks as assigned

REQUIRED QUALIFICATIONS:

A qualified candidate must have a bachelor’s degree and at least one year of successful experience in ticket sales within Minor League Baseball or comparable entity. A successful candidate should showcase excellent communication skills with the ability to have effective and frequent dialogue with prospects, clients and account managers.

The desired candidate should also have a strong work ethic, and be highly motivated to achieve sales goals. The ability to work evenings, weekends and holidays in an outdoor environment is required.

If you feel you have the experience and self-motivation required to be part of the Fisher Cats team, please apply for this position.

Please no phone calls or emails, all communication will be carried out through Teamwork Online.

Fisher Cats Accolades:

• New Hampshire Business Review – “Best Sporting Event to Take Clients to”, 9 years running

• Parenting New Hampshire – “NH’s Favorite Sporting Event for Families”, 5 years running

• New Hampshire Magazine – “Best New Hampshire Sports Team”, 5 years running

• New Hampshire Magazine – “2016 Business of the Year (Hospitality and Tourism)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have one year of experience selling tickets for a sports franchise?
2. Do your long-term career goals involve a sports sales career path?


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Ticket Sales & Service: Ticket Sales Management
Director of Ticket Sales - New Hampshire Fisher Cats (Manchester, NH)

Position Overview:

The Director of Ticket Sales assists the General Manager in achieving the overall sales goal for the Ticket Sales Team.  The Director of Ticket sales will also train, support, motivate and manage the Group Sales team while maintaining outstanding customer service.  The position will also be responsible for achieving individual sales goals and customer service.

Essential Job Functions:
o    Assist General Manager in leading ticket sales team to its overall sales goal
o    Responsible for Daily and Weekly reporting to General Manager and President.
o    Train, support, and motivate ticket sales team on a daily basis
o    Work alongside General Manager to establish all ticket sales processes and strategies
o    Lead customer service efforts year round, and create a customer service plan for the season
o    Sell and service season tickets, group tickets, and mini-ticket packages
o    Maintain 75 calls per day volume as well as an aggressive sales and meetings schedule
o    Meet a personal sales revenue goal by developing new relationships and growing existing relationships.
o    Set appointments with key decision makers in the community to assess the opportunity and develop partnerships
o    Consistently utilize the ticketing system and other data sources to generate leads and organize sales call efforts
o    Implement group theme nights and promotions
o    Attend community events, chamber events and assist in outside events as needed
o    Administer superior customer service for clients year-round
o    Assist with additional duties and tasks as assigned


REQUIRED QUALIFICATIONS:
A qualified candidate must have a bachelor’s degree and at least three years of successful experience in ticket sales with a proven track record of success within Minor League Baseball or comparable entity.  Prior sales management experience is preferred.  A successful candidate should showcase excellent communication skills with the ability to have effective and frequent dialogue with prospects, clients and account managers.
The desired candidate should also have a strong work ethic, and be highly motivated to achieve sales goals.  The ability to work evenings, weekends and holidays in an outdoor environment is required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of prior sales experience?
2. Do you have managerial experience?


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